If you wish to return an item to our company, please
note the following:
You can return Beauty products within 20 days for
exchange or refund. We are unable to accept products after that
period. We will gladly replace any damaged or defective item
immediately or refund your original purchase price. We are unable to
accept used skin and body care products.
You must e-mail or call customer service for a
Return Authorization Number.
There is a 20 percent restocking fee on all refunds.
We do not except C.O.D.
Any claims for damaged items or discrepancies (for
example: missing items in your order) must be submitted to our
Customer Service Department within 3 business days after delivery.
You must notify Customer Service by either e-mail. We will not be
responsible for, nor issue a refund, if notified after (3) business
days.
If the return is the result of our error, we will
arrange to have the item picked up via UPS and returned to our
warehouse. We will issue a complete refund including the original
shipping costs.
Items that are returned more than 15 days after
delivery, are in unsellable condition, are missing parts, or
returned to us without authorization will be charged an additional
restocking fee at our discretion.
If a package is returned to our warehouse
undelivered for any reason by our shipping carrier, and you do not
wish to have the package reshipped to you, we will refund the total
sales amount, less a 20% restocking fee and the original shipping
charges.
No
Exchanges
Due to our changing inventory, we cannot accept
exchanges. If you have an item that you wish to return for another
item, simply return the item to our warehouse for a refund and then
visit our website to purchase the new item that you want.
For returns, you will receive a return authorization
and instructions on how and where to return your product for an
online credit, exchange or refund. Shipping and handling fees are
normally non-refundable. Any refunds issued against purchases
originally paid by credit card will only be issued to the same card
used to purchase