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Warranty Info

Every product comes with our 100% satisfaction guarantee. If you are not happy after initial inspection with quality, materials, or workmanship, just return in unused condition in original carton within 20 days for exchange, refund or credit.

We reserve the right to replace discontinued items with product of equal quality and value.

Return Information

If you wish to return an item to our company, please note the following:

You can return Beauty products within  20 days for exchange or refund. We are unable to accept products after that period. We will gladly replace any damaged or defective item immediately or refund your original purchase price. We are unable to accept used skin and body care products.

You must e-mail or call customer service for a Return Authorization Number.

There is a 20 percent restocking fee on all refunds.

We do not except C.O.D.

Any claims for damaged items or discrepancies (for example: missing items in your order) must be submitted to our Customer Service Department within 3 business days after delivery. You must notify Customer Service by either e-mail. We will not be responsible for, nor issue a refund, if notified after (3) business days.

If the return is the result of our error, we will arrange to have the item picked up via UPS and returned to our warehouse. We will issue a complete refund including the original shipping costs.

Items that are returned more than 15 days after delivery, are in unsellable condition, are missing parts, or returned to us without authorization will be charged an additional restocking fee at our discretion.

If a package is returned to our warehouse undelivered for any reason by our shipping carrier, and you do not wish to have the package reshipped to you, we will refund the total sales amount, less a 20% restocking fee and the original shipping charges.

No Exchanges

Due to our changing inventory, we cannot accept exchanges. If you have an item that you wish to return for another item, simply return the item to our warehouse for a refund and then visit our website to purchase the new item that you want.

For returns, you will receive a return authorization and instructions on how and where to return your product for an online credit, exchange or refund. Shipping and handling fees are normally non-refundable. Any refunds issued against purchases originally paid by credit card will only be issued to the same card used to purchase

 

Returns will not be accepted without authorization. Please e-mail or call customer service.

Email Sales Dept. or call toll free 1(888)345-6143


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