|
|
|
|
|
|
|
|
|  | | | Customer Reviews: | | | Average Customer Review: ( 60 customer reviews )
Write an online review and share your thoughts with other customers.
Most Helpful Customer Reviews
30 of 34 found the following review helpful:
 New formula a failure Sep 03, 2007
By S. R.
I contacted Bumble and Bumble reqarding their new formula. I also had used this product for 8+ years. The following is their reply---obviously they aren't going to bring back the old formula so I guess we search for something else. They are owned by Estee Lauder. I don't know if they changed their product world-wide because of a a division of a CA Envir. Protection Agency or if they just gave me this answer because I live in CA. You cannot buy the old product anyplace though. I find it hard to believe that the offending ingredient in a dime size amount of this product used by a small fraction of the world's women was truely going to change the world's air quality -- but maybe. I'm all for the environment buy this seems like a stretch. The label information listed on this site is from the "old" label and the ingredients have changed on the one currently being sold.
"Thank you for taking the time to contact Bumble and bumble.
It is certainly not the intention of Bumble and bumble to disappoint any of our consumers by changing their favorite product. To keep up with the
environmentally conscious times Styling Crème has been reformulated to
comply with new regulations enacted by the Air Resource Board (CARB), a
division of the California Environmental Protection Agency. This
organization ensures that we do our part to maintain a healthier planet.
This product has undergone tests within our salons, among our clients and
is Bumble and bumble stylist-approved. The product maintains its
performance, fragrance and texture and our stylists say they like it better than before (if that's possible). We regret to learn that you are not pleased with the results and we apologize that the old formula is no longer available. Please be assured that your comments have been noted and will be circulated to the appropriate executives within our organization.
Once again, thank you for this opportunity to respond to your concerns. We hope you will continue to enjoy and have confidence in our quality
products.
Sincerely,
Patricia Anderson
Global Consumer Communications
17 of 19 found the following review helpful:
They changed the formulation. It SUCKS. May 21, 2007
By Polaris
I've used bumble and bumble's Styling Creme for eight years, and it was the best product ever. In early 2007 they changed the formulation, and now it does absolutely nothing. No hold, no added texture. It feels like the original product when your hair is wet, but once it's dried, it feels like you have nothing on your hair...and I don't mean that in a good way.
I've compared the new bottle with the old, and the ingredients are dramatically changed. The list of ingredients is also much shorter.
Anyway, I requested a refund, and bumble and bumble sent me a prepaid envelope to send the product back. In fact, I just received my refund today, so at least they're honest. But I hope enough people tell them how their product sucks so they go back to the old formulation.
16 of 18 found the following review helpful:
Another on disappointed in the new formula! Oct 02, 2007
By KZAlameda
I don't know what I"m going to do. Why did they change it? I've been using it for years and years, there's nothing else like it, and now it doesn't do what it used to. I emailed the company and asked why they changed it. It doesn't do anything at all for me now. I end up mixing it with some gel from the drugstore - just isn't the same. Bleh.
7 of 7 found the following review helpful:
 Love it! Jun 03, 2008
By Figment
This is my first time using this product, I was a little wary given the negative review but... it has done wonders for my hair. I have a ton of very fine hair that is wavy/curly if it air dries and straight if I blow dry it. This stuff is a miracle. It gives my hair body and shine. It does not weigh it down at all nor does it look greasy. It allows for a smooth straight look or if I want I can go curly and this product holds the shape and body all day long. My hair always feels soft and natural, like I have no product in at all. It does not dry out my hair either. I have no complaints!
7 of 7 found the following review helpful:
they changed it for the worse Mar 05, 2008
By JDBinLA
"JDBinLA"
I could kill them. They changed the ingredients and didn't change the packaging, so now I'm stuck making a trip to UPS to return what I bought. If you've used this product in the past, you'll find that it's completely different now and pretty useless. Isn't there a law against changing your product but not telling the consumer on the bottle that it's "new"?
See all 60 customer reviews on Amazon.com
|
| | |
|
|
|
|
|
